Any decision to refuse a return that is not compliant with our returns policy is final and cannot be refuted. Refunds will be processed within 7 days of receipt, following checks for signs of damage. It is your responsibility to keep all return receipts, to enable proof of postage.
Nothing in this returns policy affects your statutory rights. Your rights under this returns policy are in addition to your cancellation rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.