UK Returns

If you’re not able to find the perfect fit or style for your active life, you can send your Exosuit garment back within 30 days of receipt for a full refund.

Free returns are available for orders made on the UK mainland.  In order to initiate a return please get in touch with us via the contact form below, ensuring you use the name and email address used to place the order, as well as the correct order number, date, and product details from your confirmation email.  You will then be emailed full returns instructions and a prepaid label that can be used at your local post office.

If possible please keep the original delivery bag – this is provided with a second seal for packaging returns.

International Returns

For international returns or any other questions please complete the form below, ensuring your order details are correct. We will then contact you via email with returns information.












Qualifications

  • Garments must not have been worn for any activity apart from trying on and tests of fit/fuction.

  • Garments must not display any visible signs of use including but not limited to general wear, stains, deodorant/cosmetic marks.

  • All tags must be intact, and the garments returned in their original packaging.

  • Garments must not be washed or altered.

  • Orders placed using a discount code or offer are eligible for refund or exchange up to the amount paid on purchase, not the RRP or current price of the garment in question.

Any decision to refuse a return that is not compliant with our returns policy is final and cannot be refuted. Refunds will be processed within 7 days of receipt, following checks for signs of use or damage. It is your responsibility to keep all return receipts, to enable proof of postage.

Nothing in this returns policy affects your statutory rights. Your rights under this returns policy are in addition to your cancellation rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

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